How do I remove my data?

If you require assistance, kindly Submit a Request to our Patient Support Team. Rest assured that upon receipt of your request, we will promptly forward it to our data team for further review and resolution.

In the case that you have already had a conversation with a Juniper Clinician, or you have an active account with us, regarding the deletion of your data, we apologise as we are unable to fulfil this request. The British Medical Association mandates that electronic patient records (EPRs) must be retained for the foreseeable future. Moreover, medical data is exempt from the GDPR's 'right to erasure' provision by law.