How to connect my device?

To connect your wearable, please follow the steps below: 

  1. Head to your MyJuniper Mobile App
  2. Click on your profile icon profile. Hint: this is the little person icon in the top right-hand corner of your app home screen.
  3. Click 'Manage devices'.
  4. Click the button at the bottom of the screen, 'Add device'. 
  5. You will see the middle option for 'Fitness Tracker'.
  6. Please select the correct fitness tracker and follow the steps to set it up. 

 

Please note: Some devices, like the Apple Watch or Google Watch, send data to your Apple Health or Google Fit account. Our app connects to your Apple Health or Google Fit profile, not directly to the device. For example, workouts recorded on your Apple Watch are saved to your Apple Health account. Our app will then use the data from your Apple Health account.